All tools
freemium
Slackbot
AI-powered teammate for enterprise work that orchestrates agents, apps, and workflows within Slack.
13 views0www.salesforce.com
API

About Slackbot
Slackbot is an AI-powered assistant built into Slack that serves as the interface for the Agentic Enterprise. It combines powerful AI reasoning with awareness of your channels, conversations, files, and history to automate tasks, orchestrate workflows, update records, and coordinate across enterprise systems. Features include meeting transcription and note-taking, desktop context awareness, reusable AI-skills, agent orchestration via MCP, and native integration with Salesforce Customer 360.
Key Features
- Meeting transcription and note-taking
- Desktop context awareness and action
- Reusable AI-skills for recurring tasks
- Agent orchestration via MCP client
- Native Salesforce Customer 360 integration
- Automatic CRM updates and deal tracking
- Voice input and voice commands
- Governance and permission inheritance from Slack
- Memory and learning capabilities
- Shareable prompts and instructions
Use Cases
Meeting intelligence and follow-throughWorkflow automation and orchestrationCRM data management and updatesEnterprise agent coordinationCross-app task automationTeam productivity and collaborationCustomer management for small businesses
Best For
Enterprise teamsSmall business ownersSalesforce customersSlack workspace usersRemote and hybrid workers
Integrations
SlackSalesforceSalesforce Customer 360AgentforceMCP (Model Context Protocol) agentsEnterprise apps and workflows
Supported Languages
English
Pros & Cons
Pros
- Fastest adopted feature in Salesforce history with 90+ minutes daily time savings
- Native Slack integration requires no new installation or configuration
- Inherits all organizational permissions and governance automatically
- Provides context-aware assistance across desktop applications
- Seamless Salesforce integration with automatic CRM updates
Cons
- Requires existing Slack workspace subscription
- Limited to desktop context awareness on Slack desktop app
- Meeting transcription feature launching later (summer 2025)
Details
- Pricing
- freemium
- Company
- Salesforce
- Views
- 13
Available On
Web AppWindowsMacSlack App
Platform Support
API Access

